Privacy Policy

Privacy Policy

 

1. Information We Collect

We collect personal and non-personal information to provide and improve our services, including:

  • Personal Information: Name, email address, phone number, and billing details provided during account registration or contact form submissions.

  • Trading Information: Account activity, transaction history, and preferences to enhance your trading experience.

  • Technical Data: IP address, browser type, device information, and usage data collected through cookies and analytics tools.  

2. How We Use Your Information

We use the information we collect to:

  • Create and manage your Rocon trading account.

  • Process deposits, withdrawals, and transactions securely.

  • Provide customer support and respond to your inquiries.

  • Send important account updates, offers, or educational materials.

  • Improve website functionality, performance, and security.

3. Data Protection and Security

Rocon implements advanced encryption and security protocols to protect your personal data from unauthorized access, alteration, or disclosure.
Access to personal data is strictly limited to authorized employees and service providers who are bound by confidentiality agreements.

4. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience. Cookies help us analyze traffic, remember preferences, and deliver personalized content.
You can choose to disable cookies in your browser settings, but some features of our website may not function properly as a result.

5. Sharing Your Information

Rocon does not sell or trade personal information.
We may share limited data with:

  • Regulatory authorities, when required by law.

  • Trusted third-party service providers who assist in website hosting, payment processing, or analytics — under strict data protection agreements.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.

  • Withdraw consent for marketing communications.

  • Request a copy of your stored data by contacting our support team.

7. Data Retention

We retain your information only as long as necessary to comply with legal obligations, resolve disputes, and maintain accurate financial and trading records.

8. Changes to This Policy

Rocon reserves the right to update or modify this Privacy Policy at any time. All changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

info@eu-principalassetslimited.com


Bank Street, Canary Wharf, London, E14 4AD